Brings the experience and knowledge that has been gained working six years with Innovative Ear & Hearing. Highly efficient in the organization and tasks associated with within a professional office setting. I am skilled at building trust with patients/customers and have attended courses/seminars in strengthening those techniques. I have learned a great deal about a wide variety of procedures affiliated with Microsoft Excel, Microsoft Word, Prohear, Sycle, and online files dealing with data entry. I coordinate appointments, work with insurance, billing, and maintain office procedures. I enjoy overseeing the changes in time, of patients that Kevin has helped progress thoroughly through his expertise in hearing technology, and am greatly satisfied with my growth in knowledge through hearing assistance.